Return Policy
Retail Heaven are proud to offer a 30 Day Money Back Guarantee return policy on all purchases. If you purchase a product and don't like it, you have 30 days to arrange a return. Customers wishing to exercise their 30 Day Money Back Guarantee need to contact our Customer Support Team with their order number. Shipping costs are not refundable.
To be eligible for a return, your item/s must be unused, in the original packaging and in a resellable condition. To arrange a return please contact support with your original order number and reason for the return. We will email you a return label or to apply more information for reason of return.You could be asked to provide pictures as proof,before sending return label.
Once your item/s are received and inspected, we will send you an email to notify you that we have received your returned item/s. If the items are in an acceptable condition a credit will be applied to your original method of payment. The refund can take up to two weeks to appear on your statement.
To be eligible for a return, your item/s must be unused, in the original packaging and in a resellable condition. To arrange a return please contact support with your original order number and reason for the return. We will email you a return label or to apply more information for reason of return.You could be asked to provide pictures as proof,before sending return label.
Once your item/s are received and inspected, we will send you an email to notify you that we have received your returned item/s. If the items are in an acceptable condition a credit will be applied to your original method of payment. The refund can take up to two weeks to appear on your statement.